Vca South Arundel Animal Hospital

Vca South Arundel Animal Hospital is a small-animal veterinary clinic in Edgewater, Maryland, located at 85 W Central Ave, Edgewater, MD 21037. It treats dogs and cats. Public feedback describes a mix of positive experiences with some concerns about appointment availability and consistency between clinicians.

Services

•Veterinary care for dogs and cats
•Wellness care discussed in reviews, including vaccines
•Routine bloodwork (mentioned as part of a care club plan)
•Evaluation of sick symptoms such as sneezing and runny nose (noted in a recent visit narrative)
•Care club program described as helping with the cost of visits, vaccines, and routine bloodwork

Pricing

No published pricing information is available for this clinic.

People

Reviews mention Dr. Thomas, Dr. Katie Thomas, and Dr. Kligge.

Reviews

Google reviews show a 4.5/5 rating from 216 reviews. Recent comments frequently mention Dr. Thomas and the staff as caring, attentive, kind, patient, and professional, with some pets appearing comfortable during visits. Some reviewers mention the care club as a way to manage routine-care costs. Concerns raised in recent reviews include difficulty getting appointments for sick pets, communication around infection-control precautions during a respiratory-symptoms visit, and an unfavorable interaction with Dr. Kligge.

Reviews for Vca South Arundel Animal Hospital

Note: Showing the 5 most recent Google reviews out of 216 we track in total. Recent reviews may not be representative of overall sentiment.

Lauren Setaro

1 month ago

Dr. Thomas is truly incredible. The entire team was so wonderful to work with....So naturally caring and attentive. We moved and miss Dr. Thomas and the entire VCA SA team dearly! Everyone made us feel so at ease as first time puppy parents who asked a lot of questions. Our dog loved going to the vet... even when he was sick. I think that says it all.

Halisha Mays

4 months ago

I was referred to VCA via Dr. Katie Thomas. We had a wonderful experiences with Dr. Thomas but my last experience with the office and Dr. Kligge were not very favorable. If I am unable to get Dr. Thomas in the future, I will no longer visit this vet office. - On Thursday, I called regarding my dogs sneezing and runny nose. First, they scheduled me for Monday then called back saying they had an opening the next day with other Doctor. - On Friday, I pulled up to the office approx. 10 minutes prior to my scheduled time. To be safe, I do not look at my phone while driving so when I parked, I had a few minutes so I checked my phone. They just sent a text instructing me to park on the side and call them when I arrive - they will escort me in. I was confused because this was the first I heard of going to the side door - maybe I should have more concerned? They brought us in and everyone was looking at us with masks on and some had on gowns and gloves. Still no explanation. Once in the room, I asked, again, about the precautions, and I was told that they have to be careful in case she has kennel cough. Note, this was not mentioned on the phone or in the text. Also, I have previously experienced a dog with kennel cough and this was very different. The Doctor enters the room, did not make eye contact, and didn't speak until he got to the computer. I am still confused. He asked "is she having coughing?" I stated that I never mentioned coughing that she had sneezing and runny nose. He did the exam and stated that it may be allergies. Still confused. - Upon leaving, I was asked to carry my 17lb dog out of the office so they didn't have to mop the floors. They weren't' aware but I fractured my arm several months ago, but I was so frustrated that I just obliged and left. Again, If I am unable to get Katie Thomas, I will not visit this office.

Heather Glass

6 months ago

Staff are always kind, patient, and professional. They take great care of my pup and offer a care club that helps with cost of visits, vaccines and routine bloodwork.

Laurie Hart

9 months ago

Dr Thomas is great, but this place never has available appointments. It’s actually crazy that you have a sick pet that is a patient and all they ever do is tell you they can’t see him when you have a problem and to take him to urgent care. What is the point of having a vet that can never see your pet. I do not recommend joining this practice. They must have taken on too many patients and do not save space for same day sick visits.

Marie Walker

10 months ago

I haven't been a client at this location but I am a client at the Columbia location which is excellent vet care.