Banfield Pet Hospital

Banfield Pet Hospital is a veterinary clinic in Abingdon, Maryland, located at 412 Constant Friendship Blvd. It treats dogs and cats. Online ratings show a 4.3/5 average from 315 Google reviews, with recent comments ranging from very positive experiences at the front desk to serious concerns about medical care and communication.

Services

•Veterinary care for dogs
•Veterinary care for cats
•Rabies vaccination is referenced in a recent review

Pricing

No published pricing information is available. One recent review mentions a quoted $32 for vaccination and also raises concerns about price disclosure.

People

No veterinarians or staff members are named in the available reviews.

Reviews

Google reviews show a 4.3/5 rating from 315 reviews. Recent written feedback includes praise for friendly, welcoming front-desk service and making clients feel comfortable, alongside complaints about rude interactions, unclear appointment/coupon expectations, lack of price transparency, and one detailed report alleging a misdiagnosis (infection versus cancer) with significant consequences.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 315 we track in total. Recent reviews may not be representative of overall sentiment.

Kris Hodge

6 days ago

Love these guys!!!

Sheldon Waugh

1 week ago

Aryn Austin

2 weeks ago

I am absolutely devastated and furious over the care my dog received at this practice. She was brought in and diagnosed with a mammary infection. We later discovered that she actually had mammary cancer that had metastasized, and she has now passed away. I trusted this practice with the life of a beloved member of my family. Instead, her cancer was misdiagnosed as an infection, and valuable time was lost. When you take your animal to a veterinarian, you trust them to recognize when something is seriously wrong and to investigate appropriately. That trust was completely broken. My dog was not just a pet. She was family. She deserved better care, and I deserved the opportunity to know what was actually happening to her while there was still time. I am heartbroken that she is gone, and I am angry that I have to wonder whether things could have been different if her cancer had been recognized sooner. This experience has left me with serious concerns about the competence and quality of care at this practice. Please do your research and ask questions about your pet’s diagnosis. I would never want another family to experience the heartbreak and helplessness that my family is experiencing now.

Tim Harvey

1 month ago

I took my golden retriever, Clyde, to Banfield yesterday and had a wonderful experience. The ladies at the front desk were absolutely amazing—friendly, welcoming, helpful, and genuinely caring. They made Clyde and me feel comfortable from the moment we walked in. Excellent customer service, and I truly appreciate how well we were treated!

Alexia Kaczorowski

1 month ago

Didn’t disclose anything about prices. I call and make an appointment and first visit is free they said. I get to the appointment and they inform me I need some coupon then couldn’t tell me how to obtain it. I walked out to my car for five minutes to figure it out and then all of a sudden I’m past my time and can’t be seen. But they were okay waiting 15 minutes for me to find my rabies vaccines . Which also was not disclosed I had to bring that paper work. And no it’s not common knowledge the lady asked me if he had shots and was neutered I said yes. They wanted 32$ to vaccinate him. Then when I did walk back in from my car the front desk lady was extremely rude. So much so another women behind me corrected her and told her that she was rude. They had the audacity to ask me to reschedule. Wouldn’t trust them with my pet anyway.